Crisis and suicide prevention hotline

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Crisis and Suicide Prevention Centre

The Crisis and Suicide Prevention Centre provides a range of services to individuals experiencing a crisis, whether or not they are at risk for suicide, as well as their family and friends. We welcome men and women of all ages, from all economic backgrounds and cultures, who are experiencing significant distress.

A crisis can be psychosocially based, for example, when a person is suddenly confronted with a loss, shock or trauma, and which creates an imbalance in their life. It can also be psychiatric when it is related to a severe and persistent mental health problem, such as a psychotic disorder, mood disorder or anxiety disorder.Emotional distress develops when a person is not able to use their usual means of finding balance.

A suicidal crisis, for its part, it may occur when suicidal thoughts become more and more present and invasive which can potentially heighten the risk of a suicide attempt if the person is unable to find hope.

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Mental health rehabilitation services

We may improve the well-being and autonomy of people experiencing a mental health problem by providing them with a temporary, structured and adapted guidance through their difficulties.

Whether it's temporary housing or clinical follow-ups in the community, our mental health counsellors provide support to willing individuals in their daily activities and living environment. These services are offered following a referral and an evaluation of the situation with the person.

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Preventing suicide

How to recognize risk factors?

The presence of one or more signs of distress can indicate that the person may pose a danger to themselves or to others.

Is thinking about suicide or is planning to take their own life

Has attempted suicide in the past or has self-harmed

Feels hopeless or has trouble imagining a better future

Is impulsive or shows poor self-control

Abuses drugs or alcohol and/or is intoxicated

Lives alone and/or is isolated (limited support)

Demonstrates an unsual change in behaviour

Has let themselves go and no longer takes care of himself/herself

Is losing touch with reality

What should you do if someone is showing these signs of distress?

Contact us


450 371-4090

1 833 371-4090 TOLL-FREE

Privacy Officer

If you have any questions or concerns, wish to exercise your rights, or want to submit a complaint, please contact the Privacy Officer using the information below.

Lydie Elisha, Executive Director and Privacy Officer

414 Rue Salaberry Ouest
Salaberry-de-Valleyfield (Qc)

450 371-2820 450 371-2681 Complaint form